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Question: Where is my order, I haven't received it.
Answer: If you have not received your order within 7 working days, no delivery at weekends,
contact us as soon as is possible, call or Text us your details Name and order ref. to 07758100678.
Check to see if you have received a card with collection instructions, be sure to ask other household members before assuming no card was left.
International orders please contact us within 14 working days, of not receiving your parcel.
If you are contacting via Email please allow 24 hours for us to reply.

Next day delivery extra cost £12 are only on our working days of Monday to Friday -not at the weekend
1st Class at £6.95 is not a  guaranteed delivery by Royal Mail please note it is estimated 1 to 2 days.
UK First Class Postage (1-2 Business Days. Orders placed before midday are shipped same day. Orders placed after midday on a Friday Not shipped until Monday. See T & C's)

Question: SHIPPING out my product.
Your parcel will be sent via Royal Mail or Parcel force.
These are the only carries of liquids via the post that will deliver our products in parcels to you.
Answer: Your parcel postage cost is based on the weight of your order.
If below 1700ml in weight it will go via Royal Mail. If you're not at home, a card will be left, and your parcel will be taken to your local sorting office or post office depending on where you are located in the UK. YOU HAVE TO COLLECT IT.
If your order is over 1700ml in weight, your order will go via Parcel Force this is a signed for delivery and can not be left in a safe place, but if you specify a named neighbour and house number, it will be left with a signature from them.
If you're not at home with no nominated neighbour, they will leave a card and attempt again the following day to deliver the parcel.
If you do not collect from the post office, it will be returned to sender with 28 days. 
We can not send it out again to you unless you pay the postage for it to be resent.
Question: Can I order  over the phone
Answer: Yes,  TELEPHONE ORDERS only: Monday to Friday.  8am - 11. am is the cut off time for orders going out the same day.
All orders after 11.45 am will go out the next working day without exceptions.
01384 347415   TEXT  mobile - 07758100678 you can text us to and let us know your order or answer any question.
Orders must be before 11. am to be sent out the same day if stock available.
Or Contact us via email at any time, allow 24 hours for a reply. Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.
Due to the needs of the business, we may not be able to take your call, but we will call you back if you leave a message with a clear telephone number and a name to contact you.

PLEASE NOTE: Orders taken after Friday 11. am will not be sent out until Monday
or Tuesdays after being closed on Bank Holiday Monday.
Even if you pay next day postage charge on a Friday it can not be sent out until Monday.
Address to post back to us or collect from trade counter:
Natural Enzymes
Unit C & D Wallows Ind. Est.
Fens pool  Ave.
Brierley Hill,
West Midlands,
DY51QA

Contact Natural Enzymes dispatch department tel 07957366940
for tracking number's or collection
Trade Counter open for collections 8am to 12am Monday to Friday only


Kleen Green Products
Kleen Green is not a pesticide it is S.LS free and paraben free.
There are no chemicals in Kleen Green.

Question: What is the shelf life of Kleen Green products?
Answer:Kleen Green Products if kept very cool and out of direct sunlight will be safe to use up to 3 years.
Also Kleen Green is Non- flammable.
Question: If I use it on my skin, can the makeup and/or face/body lotion be applied and if so, should it be done before or after using Kleen Green?
Answer: Yes, you can use Kleen Green on your skin, make up a dilution of 1x7 parts water or 1egg cup full to 7 egg cups of warm water and use a cotton face cloth to wipe over the whole of the body and hair not forgetting the soles of your feet too.  Wait until the skin as dried naturally in about 15 mins or more.
You will receive a 30ml measure pot with the concentrated use 1 x 30ml pot to 7 x 30ml water warm if required to make 240ml repeat as needed to add to a bottle to make-up a spray for your daily.
To take a bath - adding 4 x 30ml measures of the pot provided to very warm bath water stay in for 25mins. You may need to spray the body over within the hour if any larvae or nymphs were about to change at the time of taking the bath in the enzymes.
DO NOT WASH OFF THE KLEEN GREEN solution. It leaves no odour or greasy residue and will not discolour clothes
 You can then apply any lotion, perfume or deodorant that you prefer.  For best results, you need to apply Kleen Green at least twice a day or when you feel itching or crawling. You will receive a full information leaflet on how to achieve the best results with the product. Or call us for more advice.

Question: How do I dilute Kleen Green Concentrate?                                                                                                                  

Answer: To dilute Kleen Green Concentrate you will need a jug to measure 100ml of concentrate. Add 700ml of water ( warm if prefered) add to a spray bottle. Or use any container, for example, one egg cup to 7 egg cups of water to be used in a spray bottle. 30ml measure pot is provided with the concentrated Kleen Green.
Question: Can I wash my clothes in Kleen Green Concentrated Enzymes cleaner.
Answer:
1) For washing your clothes either use with warm water -as a prewash dilution 30ml concentrate in the bath or use the pre-soak cycle on your washing machine and soak your clothes for 1 hour. Carry on and Wash your clothes as you would normally.
2) Put 30ml into your washing machine, wash compartment and do your washing
3) Add 30ml to the last rinse in the fabric softener compartment is the most simple and easy way to use.
Please be aware after several washers you may find Kleen Green Enzymes will fade colours. Also Kleen Green will brighten up your whites too.  Or soak bedclothes in a bucket or bath for 1 hour adding 30ml to the water. Note; Insects such as mites,fleas or bug bugs do not want to live on your clothes or fabric they want to feed on a pet or person. Keep your pet or the infected person's skin clean and sprayed as often as possible to stop  insects consider using Cedarcide Original as a repellant between spraying the skin and coat.
NOTE  The Kleen Green spray (ready to use) can not be used in the washing machine. But you can use the product to spray over each garment before you wear it by misting inside and out while it is hanging on a coat hanger.

Question:  Can I take a bath in Kleen Green if so how much concentrate should I use.               
 Answer:  Yes, Taking a bath in Kleen Green it will remove dirt, grime, removing dead skin cells and insects from the surface of the skin.

Add from 50ml -120ml small person or child up to 120ml up to 200ml adult of concentrate only - depending on the time and depth of water you will spend in the bath 200ml stay in the bath 15 to 20 min to  50ml stay in the bath 40 minutes. Depth of water should 4" deep. Enzymes keep on working continually but the weaker the solution the longer it will take to work.   Repeat as often as you feel necessary along the day. Kleen Green Enzymes work faster in warm water to the temperture of 60 degrees the enzymes will still work in low temperatures but take longer or need repeat applications of spraying the skin and hair.

 Always allow Kleen Green to dry naturally. Do not wash off.

Question: Can I mix other oils, salts and potions with Kleen Green?

Answer: No, Do not mix Kleen Green with other products with the exception of a few drops of essential oil or Castor OIL.

Note- You can use other products on your skin after 10 minutes when you have used Kleen Green on your body either in the bath or after you sprayed over the body and hair and it as dried.

Question: Can I use Kleen Green Concentrate undiluted on my skin.

Answer: It is not cost effective to use Kleen Green concentrate undiluted.
If you do use it on the skin, it may cause stinging for a short time or remove dead skin cells to fast leaving your skin red and dry.
The undiluted  Kleen Green can be safely used for dabbing spots or blemishes or difficult areas which the scabies mite infests.

Question: Can I dilute the READY TO USE Kleen Green Spray sizes, 24oz, 64oz, 168oz.

Answer: Kleen Green Ready To Use Spray is made to the strength to eradicate dust mites and most  other insects while removing dirt and grime too. It is safe to spray on the skin, hair and all-around your home as a ready to use spray. NOTE- If it is to be used as a daily cleanser to remove dirt or grime. Dilute -Example windows and chrome taps use one egg cup full the Ready to use spray 24oz to 500mls of water. Spray on windows and wipe away.

NOTE: When purchasing Kleen Green spray product -ready to use - you must not dilute -
IF THE SPRAY IS DILUTED, IT WILL NOT KILL INSECTS.

Question:   Can I wash my hair with Kleen Green?
Answer: Yes, You can wash your hair with Kleen Green CONCENTRATE by damping your hair with water use 15ml  of concentrate and pour over the hair rub in and wash off as normal. Repeat until no more insects survive.
Enzymes may lighten your hair.

 

Question: How do I remove scabies mites or other body lice,  crabs and fleas from my body with Kleen Green as I can't see them?

Answer: Apply directly on the affected area with a finger, cotton ball or swab try to keep the solution in contact with the skin until itching stops in that area. Allow Kleen Green™ to dry when applied to the affected area. Kleen Green Solution diluted 100ml to 700ml - note. If you have purchased the Product -Kleen Green ready to use spray 24oz, 64oz and 168oz  spray - should not be diluted. Use directly from the bottle as a spray.

TIP- You may want to purchase a 10 x magnification glass to check your skin for yourself to see the mites, fleas, or body lice and crabs in the pubic area. Click here to see  Rat Mites
https://www2.palomar.edu/users/warmstrong/redmite7a.htm#ratmite little black dots.

Repeat this topical application at any time daily to ensure complete coverage, preferably morning, noon, night and before bedtime. Continue using until symptoms no longer persist, usually 1 to 3 weeks depending on the degree of infestation the time scale may be longer.

Kleen Green™dilution can be applied as often as needed and for as long as you require the product for protection or removal of the mites from deep in the skin.

For best results: Take a soaking bath, preferably in the late afternoon or early evening, using 120ml to 200ml of Kleen Green™ in a tub of very warm water. Soak approximately 20 to 30 minutes. Do not use soap or other products during this soaking process. Air-dry naturally. After the body is completely dry, apply undiluted Kleen Green™ solution to problem areas by dabbing with a cotton bud or cotton pad. Do not rinse. A soaking bath may be taken daily for as often as needed.
(Cost saving uses the bathwater twice by adding more hot water the second time enzymes to do not stop working.)

For external use only. If contact is made with eyes, rinse thoroughly with clean, cool water. Can cause eye irritation for a short period with no ill effects. If skin irritation or infection develops, consult your physician or dermatologist. Keep this and all cleaners out of the reach of children. Note; Scabies mites do not live on the scalp and hair.
(Bird mites, Demodex, rat mites, sheep mites will all colonize the scalp and face.)

 When you scratch an infected area and then touch another non-infected area on the body, you can easily transfer scabies to other parts of the body. Note: You can use this cleansing method to remove all types of mites, body lice, pubic crab lice,  all types of fleas, or even head lice from your hair,  home and body.  

Question: What products should I buy to clear my home and body that I think are infested with mites. They look like black dots on my skin and feel granules of what can be described as similar sand /salt. Also a white grub and black hairs that move on their own 
The products above will protect your skin and heal your immune system to defend against internal and external parasites in or on the body.

Question: How do I remove scabies mites (Bed bugs,  cat fleas, dust mites) from my home and bedding using Kleen Green, as I can't see them?

Answer: Spray a mist or wipe over with Kleen Green solution on everything you touch personally (hairbrush) or sit or sleep on.
Steam Iron all of your clothes before wearing, wash linens towels, undergarments and other clothing in a washing machine with 30m of Kleen Green. Place stuffed toys in a plastic bag for two days, use vacuum storage bags to store clothes and other objects you need to protect. Toss blankets and bedspreads in a hot dryer for 20 minutes Vacuum thoroughly - daily if necessary. NOTE: This method can be used to remove all types of mites and insects you can not see with the human eye. Also, Kleen Green can be used in a fogging machine - pressure spray equipment - or spray bottle for total house fumigation. NOTE -You are advised to buy a magnifying glass 10x magnification to check your skin for the Scabies mites in the skin.

Castor oil

Castor Oil has many health benefits and one of them is its antimicrobial and anti-inflammatory effects. Castor oil can help to kill off skin infections and mite infestation. Works well in the private areas of the body and soles of the feet also good to oil the scalp too.

Question:  I have invisible mites in my skin which I can not see. When I use Kleen Green in the bath daily (around 200ml ) every time.. but seems like whenever I'm taking a bath it's getting worse... I'm wondering if it's because of the temperature...is it because I'm taking a bath in a hot water because of the cold weather.....is there certain temperatures that enzyme's work best?

ANSWER- Dealing with invisible mites in the human skin and other hiding places of the entry of the body such as ears, nose, eyes and private areas - genitals is difficult to resolve. The Kleen Green Natural Enzymes is not a pesticide or overnight miracle solution to killing insects that you can not see yourself but it is safe to use as often as you need to get relief from the itching while breaking down the insects. Being a multi-purpose cleaner it can be used against insects every day anywhere home, office or holiday.
NOTE tip-It would be wise to purchase a 10 x- magnification glass to confirm for yourself the pest infestation on your skin.

How enzymes work is by breaking down the outer skin of an insect which is made of proteins. An insect has a different skin for each of its cycle's of life from egg to adult. When you spray or take a bath in the enzymes to bring the enzymes in contact with an adult insect it will cause the skin of the insect to moult and the adult will die. repeat spraying will get every one of them over the surface of the skin and hair.
NOTE- You may feel a slight stinging on the skin this is normal and it will pass in a few minutes after you have dried the area off.

 IMPORTANT to NOTE-If the insect is about to change its skin from a nymph to adult then the enzymes will make this happen faster and you will see and feel there are more but in reality, they would have hatched or changed over the coming weeks anyway. Kleen Green speeds up the process to stop the life cycle on the next spray that you find you need to do within an hour of bathing if you can feel them on your skin. This is why you are advised in the leaflet to keep spraying consistently 3 times per day for 6 weeks or more depending on how infested you are and the eggs laid beneath the skin surface.
You may find mites hiding in the ears, nose and your bottom, where the enzymes cannot reach. Your objective is to stop any becoming adults to lay more eggs. Eventually, the insects will die out as no more eggs will be laid to hatch out into adults and the cycle will be broken and clear the insects. 
As you don't know where the eggs are to kill them or the nymphs, it is a guessing game of hiding and sprays over the body to attempt to get them all.
NOTE- using Cedar oil Original as a repellent on the skin between using Kleen Green as given great results.
If you find you are itching within an hour of taking a bath or spraying this means you have nymphs changing into adults spray again and you will kill them instantly.
It is not possible to cover everything and inform you of the particular insect pest of your situation but the rule of thumb is you will see the numbers drop down as the weeks go by and get back your normal life.
Everything depends on you and how your personal hygiene routine is to keep spraying or taking a bath to ensure you get those on the skin surface of whole body and hair while cleaning and spraying around your bedding and home at the same time.
Note - There are parasites which live in the body and come to the surface of the skin to mate such as pinworms are you sure of your pest is only on the skin surface?.
KLEEN GREEN can be used to kill pet fleas, mites, body lice, crabs, house flies, earwigs, wasps and most other insects keep some in the cupboard for use as a natural fly spray in summer.

Here are a few tips and methods other customers have used to cost save and use the product in an effective way.

1) When you take a bath in the evening you can leave the water in the bath as the enzymes do not stop working. If after a short while you feel the insect again jump back into the bath adding more hot water. Note -if the enzymes become weaker by adding water you must stay in the water longer to obtain the best results but they will keep on working regardless.

Spray the body in the night if you feel anything or jump in the bath if you feel the need too.

2 ) Buy a packet of newborn baby wipes for sensitive skin. Add to this packet the 30ml undiluted Kleen green enzymes the baby wipes and turn to the wipes a colour beige. You can use a more concentrated solution if need be to turn to wipe a dark beige in colour to use while out and about in your day or in bed at night.
They are good to wipe over your hands to stop you re-infesting yourself as you touch your own skin or others and your pets. Great for wiping over the face and eyes too, or your personal belongings ie. mobile phone.

3) When you make up a spray bottle at night and want the spray to be warm for your skin in the middle of the night, keep the bottle tucked under your bedding it will be body temperature just ready when you spray yourself.

4) If You have problem areas such as an itching bottom or private areas of the body.
Buy round makeup remover cotton pads and put 10 or more in a mug and pour over with the diluted solution to soak into the cotton pad until they are the colour beige. You can now place the pad against your bottom area that is itching and leave it there to kill anything that may be coming out of your bottom or going in. 
Note- Great for pinworms or mites that creep into the personal area of the body.

5)TO stop the itching in private areas and the soles of the feet.
Buy ladies pantie liners and soak the Kleen Green enzymes into the pad- place the pad in your pants to stop an itch in your private areas. If you keep doing this for 7 days it normally clears the area altogether.
Be aware of reinfesting yourself when touching the areas again with your hands.
If you suffer on the soles of your feet, with bites and itching, use the panty liner in your socks or shoes keeping the Kleen Green in contact with the skin day and night, clears the area very quickly.
You can use kitchen paper towel soaked in Kleen Green to place on your shoulders and neck too if you find these areas cause you a problem.
NOTE- keep the Kleen Green in contact with the skin for an hour or so it will protect and stop reinfestation. 
Tip- You can also soak bandages to wrap around legs for a few hours each day.
6) For Ladies with long hair or those who do not want to spray and wet the whole head with Kleen Green spray.
Buy a ladies hair colour for colouring the roots of the hair. In the box is a bottle with a nozzle, wash the bottle out and fill with Kleen Green Enzymes 1 x 5 dilution. You now have a bottle with a nozzle to aim at the point of itching on your scalp without wetting the hair by spraying. This is also cost-effective to save on wasted Kleen Green being sprayed all over the hair.
Tip - wrap the nozzle bottle in a towel, it will keep it warm to use the Kleen in the middle of the night.

 TEXT your question to 07758100678 for a quick answer.
Or email for an in-depth explanation of your personal situation. (This email address is being protected from spambots. You need JavaScript enabled to view it.)

DRY SKIN PROBLEMS - WHY?
You may see your skin look dry this is because the Kleen Green removes dead skin cells on humans faster than normal also any mite will come to the surface when it is dead.
USE CASTOR OIL to soften your skin and with the added effect of stopping the mite as it finds it difficult to move in the thick Castor oil.
Castor Oil Tip - Great for use in the genital area and soles of the feet when out and about or in bed at night, use to soak into the hair and wear a shower cap. Add 2 tablespoons of Castor oil to a Kleen Green bath it will help the skin and slow down the mites for a good night sleep..

NOTE -The optimum temperature to use Kleen Green Concentrate diluted is 60 degrees or hand hot but the enzymes work in cool temperatures but take longer to work. Enzymes will keep on working all the way back to the sea cleaning all they come into contact with on the way. Amazing Product!
Also Cedar Original is an effective spray that can be used to fumigate your home and spray on your bed and skin.
Take a look on the website for more info. Or call Text 07758100678

Question: Will Kleen Green cure me?

This product is not intended to diagnose treat or cure in a specific time scale.
It provides a natural method of relief for many itching skin conditions while offering protection and prevention of pest infestation when used continuously in a daily cleaning and hygiene routine.

Do you offer a guarantee?

Guarantees connected to a mite, flea or other pest control products and services are very difficult to find.  Pest infestation often becomes a maintenance problem that involves much work and many lifestyle changes. Doctors can’t guarantee permethrin creams, salespeople can’t guarantee natural skin tonics and natural soap manufacturers can’t guarantee their richly scented products will leave you feeling anything more than refreshed. More and more pest control operators are refusing to work in mite-infested homes and the fleas are becoming resistant to pesticides too. Companies that still accept mite jobs are obligated to tell clients that they will probably have to come back and spray multiple times.

The simple truthful answer to the question is you have to become your own pest eliminator on a weekly basis.
Natural products work well and are effectively used daily while you find the insect or pest on your body or around your home to spray and kill. The time scale of using chemicals ( bleach, ammonia, Permerthem, Ivermictem, Neem oil and smelly oily products are not acceptable in the normal daily life or socially acceptable to go to work over 3 months it may take to be sure you are totally clear of mites or other internal parasites that could be the cause.
Kleen Green Enzymes as no smell or grease as with oil and can be used on both the body and around the home as often as is needed

Why are enzymes environmentally friendly? Enzymes are natural existing bio-catalysts that are able to catalyze chemical reactions with high efficiency, high specificity and under mild, environmentally friendly conditions. This makes enzymes perfectly suited tools for use in eco-friendly and sustainable processes.

Are enzymes in all living things?  Enzymes are proteins made by all living organisms and are found everywhere in nature. They are biologically active proteins that catalyse biochemical reactions in cells.

Is Enzyme good for skin?  Certain enzymes are effective exfoliants and can be gentler than other methods like scrubs and microdermabrasion. The upper layer of your skin is mostly made of dead skin cells containing keratin protein. The enzymes work by specifically breaking down the keratin protein, resulting in smoother skin.

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The concentrated form of Poultry-Zyme is cost-effective when doing many fowl PoultryZyme products have extra strength added enzymes to combat these types of mites.

QUESTION: How can I use the KG wash and go shampoo on my dog who is a long-haired sheepdog. He has hair loss on his back legs and his scratching all the time, any info appreciated before its a trip to the vets.ANSWER: The KG natural product made from fruit enzymes will help the areas with loss of hair. if you spray or by sponging deep into the coat of the dog when he starts itching it will kill any mites on the surface of the skin and stop the itching. Also, spray morning noon and night for at least 7 to 14 days for best results, hair growth may be seen after 2 weeks.
KG wash and go shampoo is not a pesticide. It is NON-Toxic and safe to use as often as you see your dog itching and even use on yourself as mites will try to move on to humans too. You can spray the dogs bedding daily so he doesn't keep being reinfected with mites from his bedding or cross-contamination by yourself.

There is no guarantee of ridding the dog of mites unless you are prepared to spray him down and his bedding or area he lays in twice or more daily.
From what you describe it is a bad case of mange and will take intense daily spraying to get the number of the mites down before they get a chance to multiply very fast.
Mites lay eggs below the skin in a membrane, vet's use pesticides but they are beginning not to work as effectively as they once did, a natural method is a slow option but insects cannot adapt to them as with chemicals.
You can also READ MORE testimonials on the pets page by Pippa Jones saving her animals lives.
Cost-effective size to buy would be the 1000ml KG wash and go pet shampoo £32.95 with postage which you can dilute into a spray bottle with water to make 8 litres of spray as you will need to use it daily.
At a cost of £4.11 per ltr.

Georgina

5.0 out of 5 starsastonished

9 January 2016

Verified Purchase

The reviews were a bit divided on this product but decided to give it a try. My dog had just one patch on his back albeit quite a large patch which was quite red and losing hair. I could see it was driving him mad itching. I can honestly say I was astonished at how quickly this spray seemed to alleviate the itching and allowed him some peace. I have carried on using it twice a day it is no longer red and does not appear to be itching anywhere near how it was. I will carry on using it for a few more days and just hope that his hair/fur is growing back by then. Will definitely be buying this product again.

Glamagirl

5.0 out of 5 starsMust have for dogs with allergies!!!

17 July 2015

Verified Purchase

LOVE it!! My Border Collie has had skin problems almost since we got him :( have been to the vets and had blood tests, skin scrapes and have put him on every type of meal plan we could - with little result. We now have a trifecta of items we use this - for immediate relief of itching (WORKS BRILLIANTLY) as well as Royal Canin hypoallergenic food, and Yumega Plus. He clearly has allergies, and that obviously won't stop. But at least these 3 items make him comfortable (and after almost 1 month his fur is beginning to grow back!!

 

 

 

Once they’re in your home they can be incredibly hard to get rid of.
Read more: https://pestkill.org/bed-bugs/bite-symptoms/

Bed bugs tend to spread in certain areas like an outbreak or epidemic. However, even areas that aren’t known for bedbugs can still get them. Once they’re in your home they can be incredibly hard to get rid of.
Read more: https://pestkill.org/bed-bugs/bite-symptoms/